Shipping policy

Shipping Policy

T-Top Vibes offers free U.S. shipping on all car seat towels and most other products. We’re here to help you understand shipping times, track your order, and resolve delivery questions.

Shipping Costs

All car seat towels include FREE standard U.S. shipping. Most other products also qualify for free U.S. shipping.

Any applicable shipping charges are displayed at checkout before you pay.

Processing & Shipment

In-stock car seat towels typically ship within 1–2 business days after your order is placed.

Other products may require additional processing time, especially custom or made-to-order items. Please review the product page for any item-specific processing estimates.

Business days are Monday through Friday, excluding holidays.

Estimated Delivery

After shipment, standard U.S. delivery generally takes 3–7 business days, depending on your location and the carrier.

Processing time is separate from delivery time. Delivery estimates are not guaranteed arrival dates and may be affected by weather, carrier delays, holidays, or other disruptions.

Tracking Your Order

We email tracking information as soon as it becomes available. Tracking may take 24–48 hours to show movement after the carrier receives your package.

If you have questions about your tracking, email support@ttopvibes.com with your order number.

Separate Shipments

We work with multiple supplier and fulfillment partners. Items in the same order may ship separately and arrive on different days.

We’ll provide tracking information for each shipment as it becomes available. You will not be charged additional shipping simply because we split your order into multiple packages.

Backorders & Shipping Delays

If we cannot ship an item within the timeframe stated when you ordered, we’ll notify you and provide an updated estimate when available.

You’ll have the option to agree to the revised shipping timeframe or cancel the delayed, unshipped item for a refund. If we cannot obtain your consent to a delay when required, we’ll cancel and refund the affected unshipped item.

Shipping Addresses & Order Changes

Please review your shipping address carefully before submitting your order.

If you notice an error, contact us promptly. We’ll do our best to help, although changes may not be possible once production or fulfillment begins.

Missing or Damaged Packages

If your package arrives damaged, appears lost, or shows as delivered but cannot be located, please contact us so we can help investigate with the carrier or fulfillment partner.

For damaged packages, please keep the item and packaging until we’ve reviewed the issue.

Personal Customer Support

For shipping questions or order assistance, email support@ttopvibes.com.

You’ll receive personal assistance from our U.S.-based small business. We aim to respond within one business day.